J.H. Berk and Associates

Process and Design Improvement Specialists


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Publications
Our latest book, Quality Management for the Technology Sector succinctly captures critical quality improvement technologies.  The book addresses the two major areas of Quality, people management and technical expertise. This is refreshing because it treats these topics openly and honestly, noting the pitfalls of specific Quality initiatives as well as the benefits (Douglas Caldwell, Management Visibility, The Boeing Company).
We offer training programs and expert witness support related to managerial responsibilities for managers and new managers.  The Handbook for First Managers has had several reprints in the United States, India, and Malaysia.
 

Please contact us via phone (909 204 9984) or e-mail to learn more about how we can help you.

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