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Our latest book, Quality
Management for the Technology Sector, succinctly
captures critical quality improvement technologies. The book addresses the two major areas of Quality,
people management and technical expertise. This is refreshing because it
treats these topics openly and honestly, noting the pitfalls of specific
Quality initiatives as well as the benefits (Douglas Caldwell, Management Visibility, The Boeing
Company). |
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We offer training programs and
expert witness support related to managerial responsibilities for managers
and new managers. The
Handbook for First Managers has had several reprints in the United
States, India, and Malaysia. |
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